I have been a loyal customer of Closs for many years, and highly recommend them when I can. Here’s one example of why I have such confidence in their work: This week I brought my (older model) car in for an oil change. I had done my previous oil change at a dealer near my home, because I had not had time in my schedule to drive my usual 30 mile trip from Skokie to Closs. The dealer’s service person had recommended extensive additional repairs that amounted to a potential $3,000 expense, which was quite discouraging as I commute downtown every day and want to know my vehicle is always safe and reliable. I showed their estimate to the expert mechanic Sahag, who always takes really good care of my car at Closs, for a second opinion. He explained each item clearly for me, and also took time to explain why I didn’t really need any of the items they had named. He made a recommendation for some other minor maintenance procedures that could be done at my next oil change, and added notes to my computer record so I could be assured we wouldn’t forget to take care of these things. How can you not love a business that has integrity like this?!! And does what they do with the highest standards of excellence?!